Define personal milestones

Users are more likely to stay the course if they define their journey of care. Provide a means for users to set their goals in the context of a service.

Further description

Help people set realistic and meaningful goals

Frameworks like SMART goals (Specific, Measurable, Achievable, Realistic and Time bound) or the GROW model (Goal, Reality, Options, Way forward) provide structure to help people think through goals.

Help people track progress against their milestones

Provide ways to record progress so that users can feel a sense of accomplishment.

Provide ways to reflect on and update goals over time

Goals may change, so prompt users to update their milestones periodically.


Share your patterns

We’re constantly on the look out for new patterns. If you have a service/product which you think could be used as a new pattern, we’d love to hear about it.