Setting and tracking goals
Users are more likely to stay the course if they define their journey of care. Provide a means for users to set their goals in the context of a service.
Frameworks like SMART goals (Specific, Measurable, Achievable, Realistic and Time bound) or the GROW model (Goal, Reality, Options, Way forward) provide structure to help people think through goals.
Provide ways to record progress so that users can feel a sense of accomplishment.
Goals may change, so prompt users to update their milestones periodically.
We’re constantly on the look out for new patterns. If you have a service/product which you think could be used as a new pattern, we’d love to hear about it.