Provide guidance on how to remain anonymous
Be clear what you can and cannot provide when striving for confidentiality. Provide users with options about how visible they are across their journey and allow them to choose who they provide information to.
Let people choose how they want to be anonymous. It should always be possible to use an alias or decide to remain anonymous.
Guidance around not giving away where you live on your profile picture or who you are when choosing an alias can help young people remain anonymous.
Although it won’t prevent users from being able to take pictures with another device, it can signal that this information shouldn’t be shared.
The limit to anonymity should be safeguarding in a crisis situation or urgent need for support. You can put mechanisms in place to respect your users' wishes and right for anonymity while safeguarding them.
We’re constantly on the look out for new patterns. If you have a service/product which you think could be used as a new pattern, we’d love to hear about it.