Making sure that your service is the first thing users see
Togetherall is an online community where members can support each other, as well as access self-assessments, resources and creative tools.
Their website promotes the community with a prominent call to action to ‘Join us’. This reaffirms to users that support is available.
Other information like impact statistics is displayed further down the page.
Your service offer should always go first.
Make it clear to your user what you are offering.
Make it easy and quick to click for people to access support.
By putting user needs before business needs, some people might not get the information they need regarding impact. But user needs are first.